With the advent of Mobile Money platforms in the digital payment landscape, cash transactions have become significantly more efficient. Service providers have continuously implemented various security and transactional measures to ensure seamless cash transfers and protect customer information.
However, one crucial piece of information that some Mobile Money users tend to overlook or fail to provide during registration is the identity of their ‘Next of Kin.’ The ‘Next of Kin’ refers to a person’s closest living relative, which can be a blood relation like children or legal relations like spouses or adopted children.
Having this information on record is essential for various purposes, and it is becoming increasingly important for subscribers to be aware of their ‘Next of Kin’ status. Some individuals might not readily have this information at the time of registration, and in some cases, telco agents might have assisted users in selecting a ‘Next of Kin.’
To address this, GhanaWeb Business offers a simple three-step guide to check one’s ‘Next of Kin’ status through MTN’s Mobile Money:
- Dial *170# on your mobile phone.
- Select option 6 for “My Wallet.”
- Choose option 10 for “Next of Kin” and wait for the prompt.
It’s worth mentioning that the wording of the prompt might differ for some users, but if you encounter any discrepancies, you can manually make changes to the platform to ensure the correct ‘Next of Kin’ information is recorded.
By following these steps, Mobile Money users can easily access and verify their ‘Next of Kin’ status, ensuring that their closest relatives are appropriately designated on their accounts. This simple precaution can play a significant role in safeguarding their financial interests and ensuring their loved ones’ well-being in the event of any unforeseen circumstances.
